Honest, Transparent Coverage
We stand behind the internal movement mechanism and the outer plating of our watches. If your timepiece develops an internal defect within 365 days of purchase, we will repair or replace it at no service cost to you.
What Is Covered
- •Machine Movement: Any stoppage, irregular timekeeping, or internal mechanical failure of the quartz calibre under normal wear.
- •Color & Plating: Premature electroplate fading, peeling, or discoloration on the case or bracelet under standard non-chemical daily use.
- •Hands & Markers: Loose hands or detached dial indices occurring without external impact.
What Is Not Covered
- •Physical Impact: Cracked glass crystal, dented cases, broken lugs, or damage from drops and accidents.
- •Water Submersion: Water damage caused by wearing 3 ATM (splash-proof) watches while swimming, showering, or hot water bathing.
- •Chemical Exposure: Plating damage resulting from direct perfume, hairspray, cologne, or harsh chemical exposure.
- •Unauthorized Repairs: Opening the case back by non-authorized repair shops.
How to Claim Your Warranty
We keep warranty claims simple — no complicated paperwork required.
- Message us on WhatsApp at +92 328 6983183.
- Share your Order ID or phone number used when placing the order.
- Provide a 10-second video or clear photos showing the issue (e.g. stopped movement or plating issue).
- Our team will troubleshoot with you. If a repair or exchange is required, we will arrange courier return instructions.
Pro Tips to Extend Your Watch's Life
Apply Perfume FirstAllow perfume, body lotions, and sanitizer to dry on your skin before putting on your watch.
Wipe with Soft ClothAfter a warm day, wipe sweat or dust off the case back with a soft microfibre cloth.
Mind Water Depth3 ATM protects against rain, handwashing, and splashes — remove before taking a bath or swimming.
Questions regarding a specific timepiece?Contact Warranty Desk